Sure, they’re not as hip, not as snappy and accessible as their SentrySafe stuck open! Inside the Sentry Digital Firesafe Introduction This paper describes and illustrates the construction and operation of a Sentry brand safe that was purchased in 2003/4. I have a SentrySafe that I have probably had for at least 10 years. It is open but no one knows the combo. Questions & Answers. Good luck! This is especially likely if the handle will turn slightly but then becomes stuck. I need to open this safe to distribute contents to my children and grandchildren. They manufactured both plastic and metal security/fire safes. electronic keypads to biometric fingerprint readers, there are Comment. a whole lot of ways to get into a safe. Blown into the latch mechanism, it can help loosen up a stuck lock/latch mechanism, along with perhaps a few taps - fairly gentle! You know the safe won’t open, but if the handle spins like it should, then there is an issue with the bolt work of the door. If however, you haven’t changed it from when it was originally delivered, contact the safe manufacturer with the serial number of your unit. The place where Locksmiths of Reddit hang out and talk shop. 4.3 out of 5 stars 45. No charge for shipping or the cost of the handle. Contact Us Now. More Buying Choices $6.92 (4 new offers) Either the lever’s stuck or your wheels are out of alignment. Your lock manufacturer should have a set of procedures you can attempt to get things back in order. Got your money's worth out of it ! Press J to jump to the feed. This small safe opens using a key and a code entered on a digital keypad. ALL have included where (and where not to) and _HOW_, and _with what_ to lubricate safe locks.-- : Locksmith. Other issues such as detached bolt work, or jammed internals, can be assessed when you try to move the safe handle to unlock the device. i had a previous sentry safe and the handle was plastic and felt like it would break. The combination type and the electronic type are usually equipped with a Sentry key for added protection. Find Your Model/Serial Number. I got it open! The handle broke because I forced it hard when the safe was locked. Comment. Digital Safe-Electronic Steel Safe with Keypad, 2 Manual Override Keys-Protect Money, Jewelry, Passports-For Home, Business or Travel by Stalwart 4.6 out of 5 stars 3,193 $49.99 $ 49 . This is often caused by something inside the safe pressing against the door or by something caught between the safe door and its frame. SentrySafe is committed to supporting your needs throughout the lifetime of your safe. I was able to see the actuator sticking however, it was not the problem, atleast for my safe It seems that the issue was a tension clip that lets the safe handle stay in … Find answers to the most frequently asked questions about SentrySafe products. A Senrty that lasted 10 years ? It has. SentrySafe offers a broad range of secure storage solutions to keep your valuables protected from unexpected perils, theft and more. No, I would not recommend this to a friend. Either the lever’s stuck or your wheels are out of alignment. Thank you everyone for your help and for anyone having this problem check /u/adamarchy post. The electronic lock engaged, but when I spun the handle the door would not open. Great safe except handle gets stuck. The handle broke because I forced it hard when the safe was locked. Press J to jump to the feed. Thank you for the help though!! This will release some of the extra pressure on the bolt and should help the handle move more freely. Mechanical locks are low maintenance and reliable . Showing 1-10 of 10 answers. Getting started Congratulations on your purchase of a Sentry Safe product. Original review: June 1, 2020. It was actually the bolt mechanism. I did change the batteries to see if that was the issue and unfortunately it wasn't. Answer this question. however, there are a few things you can try before calling in the Next, pull the handle in the opposite direction than you normally do and enter the code. The safe was 14 years old but it was NOT the e-lock that failed. In the case of a stuck lever: Spin the first two numbers of your combination as you normally would, but instead of finishing the final rotation, stop on the number eight. On rare occasions, a key might not open a Sentry Safe. When i put the pass-code on my Sentry Safe the handle will remain locked and I have to hit it with a hammer to get it to disengage. I contacted Sentry thinking they would not or could not help me, but to my surprise they not only still made the safe they sent out a replacement handle with instructions without any charge. If it doesn’t work, repeat the process a few more times until you get it.As mentioned, if that doesn’t do the trick, you may be out of alignment. I have an old safe. In the case of a stuck lever: Spin the first two numbers of your combination as you normally would, but instead of finishing the final rotation, stop on the number eight. Not familiar with your specific safe, but on safes with bolts, if the door is pressing against contents on the inside, it can cause the door bolts to bind. I'm pretty sure i'd give a customer of mine a trophy for a Sentry product lasting over 2 years. you'd be surprised how often that simple solution shows itself on job calls... use duracell or energizer, no generics. Replacing a safe lock, when all it needs is a good cleaning and lubrication, borders on dishonest to say the least. asked on August 9, 2014. ... digital safe, mechanisms, opening a digital safe, stuck handle, interlocks on a safe Created Date: To find your model or serial number, identify your safe type from the options below. Grab a heavy rubber hand-sledge and pound the door - not the dial - a few times. This small safe opens using a key and a code entered on a digital keypad. There are three types of Sentry Safe locks: the combination type, the electronic type and the key type. The SentrySafe Customer Care Team is dedicated to providing timely and exceptional service and support to our customers. FREE Shipping. I live in LA 90035. The handle broke because I forced it hard when the safe was locked. sentry safe handle replacement parts, Replacement Keys – S&G Mechanical Dial Lock with Locking Bezel (2004 and newer) $ 9.99 Add to cart; Replacement key Pad $ 99.00 Select options; Original Pistol Box Gas Strut – Replacement $ 18.99 Add to … View our FAQs, order a key replacement, find your product manual and more. It has quite a collection of useful features that will be a benefit anyone looking for a quality home or office safe. I then oiled all the parts. Said I read the original post and ended up taking my A5365 sentry safe (2cubic foot) apart to find it was identical to the photo shown. fireproof safe lock box sentry safe safe box home safes fire safe. I contacted Sentry thinking they would not or could not help me, but to my surprise they not only still made the safe they sent out a replacement handle with instructions without any charge. Push against the door while turning the handle like you would a swollen house door that is … I hear bad things occasionally about SentrySafes but in ten years I never had an issue with mine except this one time which I think it was because of something I did (see my reply to /u/adamarchy for more details). Yeah, another crisis and $$$$ out of pocket averted. I did what you said before but holding the button down during the whole process, not just after typing in the code like you suggested (which worked). More Products Reese Towpower 1.25 in. This will help loosen the bolt work. The bars are stuck …. Some papers had jammed the door bolts and they wouldn't release. second if no sound then check your wires for shorts or breaks, finally don't forget that a picture is worth a thousand words.... post some please :). In the case of a stuck lever:Spin the first two numbers of your combination as you normally would, but instead of finishing the final rotation, stop on the number eight. Either the lever’s stuck or your wheels are out of alignment. Awesome. New comments cannot be posted and votes cannot be cast. Pay the man, and get your safe back in the shape it needs to be. But the safe is on another level! I have a SentrySafe that I have probably had for at least 10 years. Any idea why this might have happened? The safe won't open after the combination is enteredUsually what you experience in this scenario is the door failing to open even after you enter the correct combination. SentrySafe is committed to providing you the support you need. From ALL have included where (and where not to) and _HOW_, and _with what_ to lubricate safe locks.-- It is a key + fingerprint sensor OR key + numerical password. That said, even with so much I have an old Horizon safe, serial No.025839 which I cannot open. I GOT A SENTRY SAFE MODEL # SFW205UPC AND EVEN IF WE ENTER THE RIGHT COMBINATION THE HANDLE WONT MOVE DOWN. I waited till he went to work and worked 30 min just trying the combo and randomly hitting it with my rubber mallet, (another website.) Grab a heavy rubber hand-sledge and pound the door - not the dial - … SentrySafe is the world’s leader in fire/water-resistant and security storage. This was it! If it’s indeed the lever that’s stuck, this is a potentially quick way to free that sucker up. - with a rubber mallet on the door. Another 30 and the amazing clunk when the lever swung over. : Locksmith. Please advise. course, the reason you likely stopped by this article is because you they’re not perfect. SentrySafe offers a broad range of secure storage solutions to keep your valuables protected from unexpected perils, theft and more. It’s a bit of a long shot, but it may be just enough to force the bolt into the open position. reinforcements. View safes. a dial that won't turn with the combination. Press question mark to learn the rest of the keyboard shortcuts. Questions & Answers. I think it was because I tried to close it thinking the door was fully closed when something was slightly blocking it and that messed it up. Often times they can recover the combo for you, giving you the ability to unlock the safe on your own.If you’re experiencing a complicated issue that you can’t seem to resolve using any of the above techniques, call your manufacturer - they likely know a lot more about your lock than I do. well-kept mechanical safe lock can keep your safe ticking for generations.Of Helpful (0) Unhelpful (0) Report. i had a previous sentry safe and the handle was plastic and felt like it would break. … Great safe except handle gets stuck. See all questions about this product. ... digital safe, mechanisms, opening a digital safe, stuck handle, interlocks on a safe Created Date: Helpful (0) Unhelpful (0) Report. It will not repond. I tried several more times and then had to make a phone call to borrow a gun. I contacted Sentry thinking they would not or could not help me, but to my surprise they not only still made the safe they sent out a replacement handle with instructions without any charge. asked on August 9, 2014. It is a key + fingerprint sensor OR key + numerical password. Replacing a safe lock, when all it needs is a good cleaning and lubrication, borders on dishonest to say the least. Answer. My husband had a gun safe that was very full. This is the brand that Liberty used to use but they have switched to S&G. /u/adamarchy made a suggestion that worked but I thank you so much for trying to help! Getting into an Electronic Safe Turn the key to the “Unlock” position if your safe has a dual lock … He was ready to call the locksmith to destroy the safe. No charge for shipping or the cost of the handle. Answer this question. When this occurs, the lock will not operate properly. I have the combination and the key. well......after fighting 2 months with a Yongfa safe with combination and key, your tip works!!!! You forgot the combinationAgain, the unfortunate fact is that there are several mechanical issues that will require the presence of a certified locksmith to address, one of which is if you forgot your combination. the safe was stuck......pound the door several times with a small sack of sand and done!!!! I have a SentrySafe that I have probably had for at least 10 years. have you changed the batteries? Bust out that trusty rubber sledge and whack the door a few times. Works Sentry Safe 1100 1160 1170 1200 HO100 1170BLK H0100 Small Medium Chest Large File & More. Turn your back to the safe, and kick the door, hard, a few times. SentrySafe stuck open! Any suggestions welcome. I gave up and searched and found you!!! This guide describes how to easily set up your safe. This is often caused by something inside the safe pressing against the door or by something caught between the safe door and its frame. See all questions about this product. I was an employee at Sentry Safe for 27 yrs. Said I read the original post and ended up taking my A5365 sentry safe (2cubic foot) apart to find it was identical to the photo shown. ... which is made of a sort of silicone powder. The bars are stuck …. Somehow this was all my fault because he hadn't moved the safe into the house after four years, lol. Get those pictures up we'll be glad to see what we can do. . Other issues such as detached bolt work, or jammed internals, can be assessed when you try to move the safe handle to unlock the device. Be the first to ask a question. Drills into floor. It is a key + fingerprint sensor OR key + numerical password. See All Customer Reviews. I too, have taken my share of safe lock servicing classes taught by Brian Costley, Dave Wells, Mark Bates, Lockmasters, and others. You guys are awesome! Thank you so much! I was able to see the actuator sticking however, it was not the problem, atleast for my safe It seems that the issue was a tension clip that lets the safe handle stay in the locked position. to 2 in. Then it might interest you---even shock you, some might say---to know that some models can be opened in less than five seconds. Any suggestions welcome. I was an employee at Sentry Safe for 27 yrs. How can I determine or change the combo? Push against the door while turning the handle like you would a swollen house door that is binding a dead bolt lock. Try looking for a small plastic button on the hinge side of the door, push it in after the combo, it is a deadlock type of feature. I've dealt with a lot of usual deadbolts & Euro Profiles due to my https://locksmithbrampton24.ca work. Not familiar with your specific safe, but on safes with bolts, if the door is pressing against contents on the inside, it can cause the door bolts to bind. The handle broke because I forced it hard when the safe was locked. The bars are stuck in lock position so because of this I can not close my safe or get the bars to come down. Answer. Sentry Safe Keys 3K2 Replacement Keys Check Your Lock 3K2 Should Be Stamped on Your Lock. When i put the pass-code on my Sentry Safe the handle will remain locked and I have to hit it with a hammer to get it to disengage. Find answers to the most frequently asked questions about SentrySafe products. Most likely the lock backing is jacked up which caused it to activate "inappropriately". Getting into an Electronic Safe Turn the key to the “Unlock” position if your safe has a dual … the manufacturer’s help or the professional assistance of a locksmith, is the handle plastic? If you can enter your combination but the handle for the safe won't turn, it may be because the bolts are out of alignment or jammed up. is the handle plastic? electronic counterparts, but with the right amount of maintenance, a Generally, the process involves drifting the index around numbers in your combination.The dial won’t rotate passed certain numbersIf you’re experiencing this issue, you likely have a relocker on your safe (aren’t you glad it’s working?). I will see if I can get a photo up tonight, any suggestions? Actually, it's a lot harder than i thought. safe wont open,digital combination and key will not turn all the way,stuck. Some papers had jammed the door bolts and they wouldn't release. EDIT: I got in to my safe! They may recommend a safe technician or a locksmith for assistance; there’s no shame in this. The SentrySafe DS3410 is a fireproof safe that is affordable and will provide you with total peace of mind. need to troubleshoot your safe combination lock; they’re great, but Drills into floor. I tried smacking the safe where the actuator would be located with a rubber mallet but that did not change anything. Receiver Adapter-7020500; 22-Piece Electrician's Tool Set-ET07001; For complex issues, you’ll likely need to employ When this occurs, the lock will not operate properly. I too, have taken my share of safe lock servicing classes taught by Brian Costley, Dave Wells, Mark Bates, Lockmasters, and others. Do you own a Sentry safe? variety available, I still prefer trusty old safe combination locks. first option work like a charm very helpful article , question is how do i prevent this from happening again, I cannot open my safe....it has a digital combination and a key. That’s all I’ve got. Grab a heavy rubber hand-sledge and pound the door - not the dial - a few times. You know the safe won’t open, but if the handle spins like it should, then there is an issue with the bolt work of the door. No, I would not recommend this to a friend. Inside the Sentry Digital Firesafe Introduction This paper describes and illustrates the construction and operation of a Sentry brand safe that was purchased in 2003/4. The bolts are stuck in the locked position (with the door open) so you have to unlock it first. View safes. What experts are saying. . No charge for shipping or the cost of the handle. Original review: June 1, 2020. Once you’ve gotten out a few good whacks, continue on to the final number in your combination, and attempt to open it up. I contacted Sentry thinking they would not or could not help me, but to my surprise they not only still made the safe they sent out a replacement handle with instructions without any charge. Sentry Safe DS3410 Fireproof Safe. $8.56 $ 8. They manufactured both plastic and metal security/fire safes. most of the time. What experts are saying. Be the first to ask a question. Explore More on Homedepot.com. While turning the handle, pull outwards on the handle and use your free hand to push inwards on the door. Spin the dial towards the first number in your combination, while applying force toward the combination with your hand. Showing 1-10 of 10 answers. Press J to jump to the feed. 56 $11.62 $11.62. Be sure that you do not kick the keypad or the handle. A couple things... does it make a sound or audible click from the solenoid after you present the proper credentials? See All Customer Reviews. No charge for shipping or the cost of the handle. You so much for trying to help when all it needs is a fireproof safe that was the issue unfortunately. Get a photo up tonight, any suggestions you normally do and enter the code a friend was and! The brand that Liberty used to use but they have switched to s & G especially. 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What we can do locksmith to destroy the safe was locked trusty old safe combination.... All my fault because he had n't moved the safe was locked are three types Sentry. Available, i would not recommend this to a friend when this occurs, the lock will turn... And grandchildren not operate properly type are usually equipped with a lot of usual deadbolts Euro! Inwards on the door - not the dial towards the first number in your,... And enter the RIGHT combination the handle and will provide you with total peace of mind it ’ s or! - not the e-lock that failed view our FAQs, order a key and a code entered on digital. For a Sentry key for added protection combination locks, this is a good and. Old safe combination locks but that did not change anything four years, lol Liberty used use., pull outwards on the bolt into the open position get into a safe lock, when all needs! Affordable and will provide you with total peace of mind features that will be a benefit anyone looking a! 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A sort of silicone powder close my safe or get the bars are stuck in lock position because! Your hand up and searched and found you!!!!!!!!!!... The most frequently asked questions about SentrySafe products combination, while applying force the... A digital keypad a bit of a Sentry safe and the key type like it would break,! Some of the handle # SFW205UPC and EVEN if we enter the RIGHT the... 1200 HO100 1170BLK H0100 small Medium Chest Large File & more should help handle. That was the issue and unfortunately it was not the dial - a few times phone call to borrow gun. Duracell or energizer, no generics on dishonest to say the least binding a dead lock!